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I joined LexisNexis in 2006 as a Regional Account Manager. In 2013 I joined the Product Adoption Team with the aim of using my customer facing skills to drive adoption of our products at all levels.
As Head of Product Adoption, I lead, develop and motivate our face to face specialist team to provide customer support that is tailored to both users' individual and their organisation's business needs. Passionate about going the extra mile, I am extremely proud that our strategy and my team's work ensures our clients continue to invest in our services. We are an integral part of the customer journey and we strive constantly to recommend and deliver effective support programmes.
I'm based in The Midlands and in my spare time I like to walk in the countryside and take trips to the beach with my family and our 2 rescue dogs. I am also part of a student business mentoring programme at a local school plus I volunteer as an animal charity adoption home checker.
My experience include:
- BA (hons) Applied Language University of Brighton 1989 - 1992
- Solution Selling
- Coaching & Mentoring
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