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I joined LexisNexis in August 2015 as an OPAS, I have now moved to the field Product Adoption Specialist team providing support to firms primarily based in London.
I work with clients delivering high quality training to drive usage and adoption of all LexisNexis products. It is important to ensure support sessions are relevant and actionable for practitioners based on a deep understanding of their needs and workflow. I feel it is essential to be able to maintain and develop strong relationships with customers and through responding to client requests and feedback in a timely manner.
My experience includes:
- 2:1 Law degree, University of Leicester.
- Various legal work experience at Law firms and In-house depts ranging from Indesit Co. to Boots UK Limited.
- Experience at Citizens Advice Bureau
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