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Knowledge about the product
(The Product Adoption Specialist) was very friendly and obviously had a lot of knowledge about the product and took time to ensure that he was tailoring the information to my needs.
Clear and concise
The training was very clear and concise and covered a number of suggestions that will help save time and help focus research to get results narrowed down and quicker.
The training was excellent
The training was excellent providing a thorough explanation of what the site can provide and the wealth of information available through it.
He was enthusiastic and keen to demonstrate how I could get the best out the product in my day to day working routine. The follow-up pack he sent through was also very useful as we covered a lot of ground over 50 or so minutes and it has served as a useful go-to guide.